Section
Delivery & fulfilment
- On-time delivery rate over the review period.
- Order fill rate — delivered in full vs. short-delivered.
- Lead time consistency vs. quoted lead time.
Free resource
Score suppliers on evidence, not memory.
A scoring framework for reviewing suppliers on the things that actually affect your operation — delivery reliability, order accuracy, quality, price and communication — so renewal and negotiation conversations are based on a record rather than whoever complained loudest that month.
Who it's for
Built for a specific job, not everyone.
Procurement leads, operations managers and owners who manage more than a handful of suppliers and currently judge them on gut feel or the most recent complaint.
What it helps you do
- Track supplier performance consistently instead of relying on whoever remembers the last issue.
- Build a fair, evidence-based case for renegotiating price or switching suppliers.
- Catch a slipping supplier relationship before it becomes a recurring cost.
- Give new staff a clear reference for how existing suppliers are actually performing.
- Create a record you can point to when a supplier disputes a complaint.
Preview
What's actually inside.
This is the real content, not a teaser. Requesting the resource gets you this in a format you can use directly with your team.
Section
Quality & accuracy
- Order accuracy — right items, right quantities.
- Quality consistency and rejection or return rate.
- Frequency of quality-related complaints.
Section
Commercial
- Price competitiveness vs. comparable suppliers.
- Invoice accuracy vs. agreed pricing.
- Flexibility on payment terms and volume pricing.
Section
Communication & service
- Responsiveness to queries and order changes.
- Clarity and advance notice of price changes.
- Speed and fairness of complaint resolution.
Section
Overall relationship
- Willingness to accommodate urgent or changed orders.
- Consistency of account contact and continuity.
- Overall score and recommended action — retain, review or replace.
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Send your details and we'll get the supplier scorecardto you directly. We'll also flag anything in your reply that looks worth a proper conversation.
Keep exploring
Related reading and the solution behind it.
Related solution
Supplier Scorecard connects most directly to how Vyso approaches procurement automation.
Related articles
Background reading on the problem this resource addresses.
Beyond the checklist
Ready to see what this looks like as a working system?
A resource can flag the problem. Vyso is built to fix the underlying workflow — configured around how your operation actually runs.