Questions, answered

Clarity beforecommitment.

Straight answers about what Vyso is, how implementation works, what it costs and when another option may be a better fit.

01

The platform

What Vyso is

The short version: flexible software, configured with you and supported by people who understand the workflow.

What is Vyso?

Vyso is a configurable operations platform for small and medium businesses. We combine reusable software modules with hands-on implementation: we map the workflow, configure the right system and automations, help your team adopt it, and support it after launch.

Who is Vyso for?

Vyso is for growing SMEs whose day-to-day operations have outgrown WhatsApp, spreadsheets, paper and disconnected tools. It is most useful when repeated admin, missing information or manual handovers are making the business harder to run.

Does Vyso only work with food businesses?

No. Vyso can support SMEs across sectors, but food operations are our current focus. Restaurants, farms, producers, caterers, bakeries, suppliers and distributors give us a clear set of operational problems to solve well, from ordering and stock to waste and supplier coordination.

Is Vyso off-the-shelf software or custom development?

Vyso sits between the two. The platform provides reusable modules and a shared operating foundation, while implementation configures workflows, data and automations around your business. That gives you more fit than a rigid point tool without starting every project from a blank page.

What is OrderFlow?

OrderFlow is Vyso's flagship order-management module. It brings customers, quotes, orders, invoices, delivery notes, payments and price lists into one connected workflow. It is especially relevant to farms, producers, caterers, bakeries, food suppliers and distributors that sell repeatedly to other businesses.

02

Getting started

From messy process to working system

We begin with the operation itself, then decide what should be simplified, automated or moved into Vyso.

What happens during the one-week audit?

The one-week audit maps the current workflow, identifies bottlenecks and repeated manual work, and defines the most useful next step. You receive a practical recommendation before committing to a larger implementation. The audit costs R2,000 once-off.

Do we need to replace all our current tools?

Not necessarily. We first decide what is already working and what is creating friction. Vyso can automate parts of an existing workflow, replace a weak tool with a module, or connect several steps into one clearer process. The audit determines the sensible boundary.

How long does implementation take?

Timing depends on the workflow, data and integrations involved. A focused automation is quicker than a multi-module rollout. After the audit, we define the scope, sequence and expected delivery window before implementation begins.

Will our team receive help using Vyso?

Yes. Hands-on implementation is part of the Vyso model. We configure the agreed workflow, help the relevant people understand the new process and remain involved after launch so the system can be supported and improved as real use reveals what matters.

Can Vyso connect with tools we already use?

Potentially, yes. The right approach depends on whether the existing tool provides a reliable way to exchange data. We assess each required connection during scoping and confirm what can be integrated before it becomes part of the implementation.

03

Pricing

What it costs

A clear starting point, with the final scope agreed before implementation begins.

How much does Vyso cost?

The one-week audit is R2,000 once-off. Start is R5,000 once-off plus R3,000 per month. Create is R20,000 once-off plus R6,000 per month. Scale is R30,000 once-off plus R8,000 per month. Your recommended tier depends on the workflow and implementation scope.

How are additional modules priced?

Each additional Vyso module costs R3,000 per month. We recommend adding a module only when it solves a defined operational need and fits the rest of the workflow.

Which plan should we choose?

You do not need to choose a plan before speaking to us. The one-week audit establishes the operational need and gives both sides enough context to recommend Start, Create or Scale based on the work required.

04

Choosing well

Fit, alternatives and next steps

Vyso is one way to solve an operations problem. The right choice depends on how standard, broad or specialised that problem is.

How is Vyso different from its competitors?

Vyso combines a configurable operations platform with hands-on implementation. Unlike a fixed point tool, we can configure connected workflows across modules. Unlike a broad enterprise ERP, we can start with one practical operational problem. Unlike a standalone consultant or one-off custom build, the diagnosis, software, rollout and ongoing support sit within one working relationship.

When might Vyso not be the right fit?

Vyso may not be the right fit if a simple off-the-shelf tool already matches the process, if the business only needs short-term advice with no system implementation, or if the requirement is a full enterprise ERP programme. We use the first conversation and audit to test fit honestly.

How do we get started?

Start with a conversation about the workflow that is causing the most friction. If Vyso appears to fit, the next step is the one-week audit. From there, you receive a practical recommendation and can decide whether to proceed with Start, Create or Scale.

A fair comparison

Different tools suit different jobs.

The useful question is not whether one category is universally better. It is which approach fits the problem, the team and the stage of the business.

Alternative

Off-the-shelf point software

Best fit when

A standard, well-defined job where the available product already matches the way your team works.

How Vyso differs

A point tool usually solves one part of the operation. Vyso can configure several connected workflows and includes help putting the system into practice.

Alternative

Enterprise ERP

Best fit when

Organisations that need broad, formal resource planning and have the time and internal capacity for a larger programme.

How Vyso differs

Vyso can begin with one high-value operational problem and expand in modules, instead of requiring a business-wide system as the first step.

Alternative

Consultants or custom developers

Best fit when

A business that needs independent advice, or a genuinely unique system built entirely to its own specification.

How Vyso differs

Vyso combines diagnosis, reusable platform modules, configuration, rollout and ongoing support in one relationship.

Our approach

Vyso

Best fit when

An SME that has outgrown manual work or disconnected tools, but needs a system shaped around its real operation.

How Vyso differs

You get a configurable operations platform and hands-on implementation together, with the option to add modules as the need becomes clear.

Not sure which category fits? The first conversation is for testing that — before you commit to an audit or implementation.

Still deciding?

Bring us the messy workflow.

Tell us what keeps falling through the cracks. We'll help you work out whether Vyso is the right way to fix it.