Terms of Service

These are draft terms between Vyso, an operations software and implementation business operated by Joshua Moreira as a sole proprietor in South Africa, and a business that engages Vyso for the Finch service or the Operations Audit described below.

Finch is Vyso’s AI operations service: agents that watch a customer’s invoices, stock, suppliers, debtors and margins, and report on them. The published price is R6,000per location per month, everything included — every module and agent, activated in priority order from the customer’s operations audit, plus a monthly ops review with their Vyso lead.

Engagements typically begin with a one-week Operations Audit, priced at R2,000. That amount is credited toward the customer’s first month of Finch if they go on to sign up. The audit is delivered whether or not the customer proceeds.

While Vyso is taking on its founding cohort, founding clients receive: setup waived, first month free, rate locked. These terms apply for as long as the customer remains on the service, on the basis published on /founding-client at the time they signed up.

There is no fixed lock-in. Either party may cancel the service with 30 days’ written notice, sent to the email address below (or to the customer’s account contact, from Vyso’s side).

Vyso processes personal information in accordance with the Protection of Personal Information Act 4 of 2013, as set out in full on the Privacy Policy, which forms part of these terms by reference. See also the POPIA & PAIA page for the Information Officer and how to request the PAIA manual.

These terms, once finalised, are intended to be governed by the laws of the Republic of South Africa.

This draft will change as it moves through legal review, and again as the service itself changes. The current version is always the one published at this address.

Questions about these draft terms: joshua@vyso.co.za.