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Industries · Insurance

Renewals shouldn't depend on somebody remembering.

Vyso designs automations for insurance brokerages: renewals monitored in one view, outstanding client documents chased automatically, inbox triage, and a daily brief of what needs a person.

These are the workflows we design for brokerages — scoped around your book, your insurers and your compliance requirements during the mapping phase.

Workflow 01

Renewals in one view

What's due, what's missing and who needs a follow-up lives in calendars, inboxes and memory.

  1. Renewal dates are monitored continuously across the book
  2. Each approaching renewal shows what information is still outstanding
  3. Client follow-up drafts are prepared ahead of the date

Brokers approve every client message; nothing is sent on autopilot.

Workflow 02

Document collection, chased

Compliance packs and claim documents arrive in pieces, and someone has to keep asking.

  1. Required documents are tracked per client and matter
  2. Polite chasing drafts go out as items stay outstanding
  3. Arriving documents are read, filed and ticked off automatically

Sensitive conversations are flagged to a person instead of chased automatically.

Workflow 03

Inbox triage

Claims, amendments, queries and marketing all land in one inbox, and urgency is invisible.

  1. Incoming mail is classified and routed to the right person
  2. Claims-related mail is flagged with its policy context attached
  3. A daily summary shows what arrived and what's still unanswered

Routing rules are yours; the automation learns from your corrections.

Illustrative demo data

What lands at 07:00.

  • Clients hear from you sooner
  • Fewer things depend on someone remembering
  • One view of the book's outstanding items
  • Compliance gaps visible before they matter

07:05 — Book brief: 4 renewals in 30 days, 2 with outstanding information

① Fleet policy renews in 12 days — updated asset register still outstanding, chase drafted

② Claim query from yesterday unanswered — routed to the responsible broker

Reviews · Insurance

Insurance
Renewals were spread across calendars, inboxes and individual memory. We now have one view of what's due, what's missing and who needs a call. Clients hear from us sooner.
Naledi KhumaloPrincipal Broker

Next step

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